As part of the promotion structure at Whitehall, the Learning and Development team recently introduced a leadership program. I have completed Level 1 and I am about to complete Level 2. What I’ve found most valuable about the leadership program is that it helps me understand the different mindsets and points of view from colleagues due to our career backgrounds, family situations or motivations, and how everyone learns in a different way. I take criticism well for example, but it doesn’t mean everyone does, so we learn to work with different personalities.
How do you keep yourself motivated?
By focusing on my targets and by working together with my team. I strive to be the best I can and seeing my name at the top, but I also want to do well for the team. If each of us performs, it benefits not just us but the whole team, including our manager, who also has targets for her own progression. We all motivate each other.
What do you like the most about recruitment?
The competitiveness of the industry. I’ve always been very competitive in sports – I play football, cricket and used to play rugby. I’ve always been competitive in any job I do, and this one is no different. I like to be the best and beat whoever is next to me. I like when we do team challenges at Whitehall, it drives people. I find it hard to understand when people don’t want to win or wait for someone else to do their job, especially in sales where you make your own money!
What has been the biggest challenge for you?
When I joined, understanding recruitment and being able to trust my new manager on what I had to do and following guidance – but I got there in the end. I didn’t listen initially, I didn’t want to make a call to a complete stranger about a technology I didn’t fully understand. I had never spoken to strangers before in this kind of context, let alone making 100 calls a day. Also, having to listen to the feedback, rein myself in and going back to basics.
I understand now that this is a common issue in the industry, as unless you have previous experience in recruitment, most people don’t know what recruitment is. My parents still think I have this nice fluffy career because I get people jobs. In reality, we get rejected by candidates 98 times out of a hundred in a day, so you have to have other motivations apart from finding jobs for people.