What is unique about your team?
Our aim is to generate new business for the company. It’s very fast-paced and you need to come to work motivated to work hard every day. In simple terms we find new clients, pick up available roles, find suitable candidates, shortlist and qualify them, submit their CVs for the role, arrange the interviews, pre-close agreements and arrange the contracts. During that cycle we also gain information that will lead us to another job requirement.
Our team was the first team that Trem, the managing director, first grew when he started the company. We are lucky to have him sit by our team – he’s very knowledgeable, helpful and is very involved day to day. In most companies the MD sits in an office in the corner and isn’t spoken to unless he calls you in. Trem isn’t like that, we get to work alongside someone that has worked in this industry for 15+ years and has many close client and candidate relationships going back just as far – that knowledge is priceless. It’s obvious he cares deeply about Whitehall’s success and loves seeing team members and the business grow.
What makes a good recruiter?
You need to be hardworking and resilient with the ability to bounce back when things don’t go your way. You really have to have to be hungry for success, and be able to deal with the highs and lows of recruitment – everyone can handle a bad day, but what about if a week doesn’t go your way, what about a month, or longer? It’s that kind of resilience that we look for and that kind of drive that makes a good recruitment consultant.
Also, it might sound basic but it’s important to have the ability to listen to a mentor, someone with more experience, listen to feedback and instruction, take it on board, process it and follow it.
What has been your highest achievement?
My development here. Only five years ago I was living with a friend and had nothing, I had to start fresh, came here with no experience or knowledge of the industry but hungry for success and in five years I went from Consultant, to Senior Consultant, to Team Lead, to Senior Team Lead, to Business Manager. I’m not perfect, I have strengths and weaknesses, but I listened to what others were telling me, I applied myself and worked hard. Whitehall gave me the platform to achieve what I have, and I am forever grateful.
What do you think of failure?
We have some great months, and others not so great. We could class them as a failure but to me it is more important to target the issues that led us there and to learn from the mistakes. I believe if my team doesn’t succeed, I am not doing my job properly, so it’s about moving on from your mistakes, picking yourself up and learning how not to fall again. I am now earning what I wanted to earn when I first started here, and I am proud of that, but the “problem” with sales is that you always want more. I want to keep moving forward and progressing.