Shane Scott

Top 5 Myths of Recruitment

Considering a career change is never easy when you have no experience or knowledge of what you’re stepping into.


The recruitment industry is an excellent example of one that is largely misunderstood. With over 25,000 recruitment agencies registered in the UK, you will find wildly different cultures, pay structures and progression opportunities. So never discount a recruitment career based on someone’s experience at another agency.


Here are five incorrect assumptions about recruitment we hear. We can’t speak for the entire industry, but this isn’t true at Whitehall!

“It’s just an office job”

False – Recruitment is fun; you get to speak with lots of different people every day, and you get to know them well. No two days are the same – you will be speaking with candidates and clients in various sectors. You will constantly be learning about the challenges of IT projects and implementations and the struggles businesses have with hiring the right people. At Whitehall, there is a real team atmosphere. You will be surrounded by inspiring and helpful colleagues you can learn from to get to where you want to be. We also like hosting events and doing social activities together- any excuse works for a celebration and to have fun.

“There is no career path for recruiters”

False –  Recruitment is a real career with progression opportunities and great financial rewards. A recruiter usually starts as a Consultant and can progress to Senior Consultant, Team Lead and then onto managerial positions. Each promotion means a change in your base pay, sometimes with increases in commission percentage and changes to your responsibilities. You manage your own desk and progress as you hit different targets, which means you grow at your own pace and can get as far as you have the drive to. In a fast-growing company like Whitehall, there are many opportunities for those looking to progress, as we require more team leaders and managers as we expand. There is no preferential treatment; it’s a level playing field. Simply put, our best recruiters get promoted. 

“There’s lots of small print, you don’t get the commission they claim”

False – At Whitehall, you have a base salary, and you earn commission from all the deals you make. Being a recruiter is like managing your own business. Therefore you also decide your own wages: the harder you work and the more job placements you make, the more commission you can earn. There are no thresholds, no small hidden print, and our commission structure is the same for everyone in the business. It might be hard at the beginning while you are learning, as in any new job you start, but once you get the hang of it, you will never look back.

“Recruiters work long hours”

False – As a recruiter, you usually work during office hours on weekdays and never on weekends, bank holidays or Christmas days as you would do in other careers like retail or hospitality. If you are a Senior Consultant, you might need to respond to the odd e-mail or call out of office hours but if you do, it only means a commission might be coming your way. If you work for a fun company like Whitehall, you also have the opportunity to enjoy our facilities like the pool table, ping pong table and our funky canteen. Days truly never feel long when you are having fun and you enjoy your job, one of the main reasons to have been awarded as one of the Best Small Companies to work for by the Sunday Times.

“You need experience in IT”

False – People who have never worked in the IT industry or in an office environment before can feel a bit anxious about speaking to complete strangers over the phone. However, there is nothing to be nervous about; all our new recruits attend a boot camp where they learn the basics, and once they join their teams they are continuously supported by peers and managers. Our candidates and clients are also fantastic people to talk to, who same as you, are interested in getting to know you. There is a lot to learn, but that’s what makes recruitment interesting. Have a look at Nicola’s story and her progression at Whitehall with no previous experience in recruitment.

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After working at Whitehall for a number of years now, I look back and wonder why I didn’t get into recruitment sooner. The company values, team spirit and the atmosphere is what makes Whitehall the place to be. On top of that, the commission structure, company rewards and career progression are second to none and I am excited for what my future holds and the goals I can reach.

Nicola Saxham - Senior Consultant – International (DACH) team

Since I started working at Whitehall, I am the happiest I have ever been in my career. The company really do look after you and I enjoy coming into work every day. The operations team always get included in all the incentive schemes, so no one is ever left out. I cannot wait to see what the future holds for me here at Whitehall.

Keeley Bell – Operations Coordinator

I have worked at Whitehall for a long time now and it has been a pleasure to be part of the company’s continued growth. It is an exceptional place to work, with a family orientated mentality, and you are rewarded for working hard and being dedicated. I have loved my time here so far and look forward to progressing further.

Jason Wood – Credit Control Supervisor

Whitehall has really helped me curate my career into one I can be proud of – starting as an admin assistant,  I was promoted to the Facilities & Senior Administrator after just 18 months! Just recently, I was part of a project to help the company become Carbon Neutral, which is the best news!! The camaraderie of the whole team is wonderful, and I would thoroughly recommend Whitehall to anyone who is looking to kickstart their career into something amazing!

Abbie Elwood – Facilities & Senior Administrator

I joined the company as an entry-level consultant in the newly formed Key Accounts team back in 2010. Throughout those years I have progressed within the company and have had multiple promotions along the way and have never once looked back. At the moment, I’m looking to continue the growth of my team by adding to the current headcount and in supporting their development to help them to achieve their aspirations.

Adam Edgell – Associate Director – Key Accounts Delivery

The environment here is second to none, I am constantly learning and improving thanks to those around me and from the support of my managers. This is a company that rewards hard work and gives you all the tools you need to develop and succeed. I would recommend Whitehall to anyone, from those looking to start their journey into recruitment to those who already have a number of years’ experience as you will be joining a close-knit team and have the opportunity to thrive and work with some of the best in the industry.

Nathan Joseph – Principal Consultant – UK Permanent – ERP & IT Client Development

Since joining Whitehall Resources, they have given me the opportunity to grow and develop from a trainee position. Whitehall Resources is the ideal company if you are looking for career progression.

Kirsty Small – Contracts Administrator

I joined Whitehall with no experience in recruitment or IT and I could barely use a computer myself. Since joining, I have built a career and a joined a family here. I couldn’t be more grateful for the opportunity I have been given and the guidance I have received from my managers and colleagues (friends). With hard work and a bit of tenacity, Whitehall can give you the chance to change your life for the better.

Jacob Lee – Executive Consultant – UK SAP Contracts

I joined Whitehall Resources with zero recruitment experience and a background in pharmaceuticals. Fast forward six years I have been promoted on multiple occasions and can vouch first hand that Whitehall Resources is a great place for career progression whilst having lots of fun along the way. On top of the career available you get to win lots of incentives including holidays abroad and overall, it is a great place to work.

Georgia Pike - Executive CSM - CSM

After joining Whitehall, I have really found myself within recruitment and even achieved rookie of the year! I am continuously learning and growing. I am looking forward to challenging myself in the future and seeing what I can achieve here at Whitehall.

Hannah Pile – Consultant – UK SAP Perm

I joined Whitehall in late 2015 as IT Support Engineer and have now progressed to Team Lead. Whitehall is a fantastic place to work, where hard work and a strong work ethic is rewarded in both Sales and Operations alike.

Dan Appleby – IT Team Lead