Employee spotlight – What a career in recruitment is really like

Intro to Recruitment

My brother works in hospitality recruitment so I was introduced to the industry quite early. When I applied for a job at Whitehall Resources I had also applied for another job with an Estate Agency. At the time I was unsure which job to go for – my friends and family all had different opinions. My Dad advised me to go for the estate agency job as he felt it would have less pressure than a job in recruitment, but my Whitehall interview had already sparked interest. I liked the enthusiasm for the company and his honesty. Jon explained to me that recruitment was tough but the incentives, rewards and opportunity to develop are excellent, especially as the company is still growing.


I wasn’t sure what to expect when I started, I was very nervous about making phone calls but my confidence grew with time and practice. One of my best moments came in my sixth month at Whitehall, when I completed my first self-generated placement. I had spent a few months talking to the client and hadn’t had any luck but I was persistent and kept trying. I remember finally being able to speak to someone at the company and asking them to give me the opportunity to show them how good we are. They gave me that opportunity – we filled the role and the client was happy. The deal helped me gain confidence and gave me the motivation to keep going.

Shared experiences

Joining the team at the same time as a colleague was really good. Having someone else sharing the same experiences as me while I was learning, helped me. We are now able to look back and compare where we started to where we are now. I went from being nervous about the phone – to become a Senior Consultant, and my colleague is a now a Team Leader.

The Challenge

The toughest time for me was about a year into working here. I was working hard and genuinely doing as much as I could but I wasn’t seeing any results. I was frustrated and felt like I wasn’t getting anywhere, I was very close to looking for another job. My team and my manager explained to me that it takes time to see results and that it doesn’t just happen overnight. Being able to see people progressing and knowing others had been in my position made me reconsider. It was clear that it would just take time.

I have now been at Whitehall for two and a half years and have been promoted three times. This year I have been a ‘champagne winner’ (a reward for gaining a new client) every month so far. I’ve also been able to achieve some personal goals like buying my own car and I’m saving to buy a house.


I think the best thing about working at Whitehall is the people. We all get along and I have made some really good friends. Whitehall holds several events throughout the year, there are always activities that allow us to be social, it’s why we’re so close – it is like a big family. I also think the incentives are great, I like that there are individual and team rewards such as lunch club, champagne winners, the use of the villa in Portugal and the weekend breaks. It’s good that the company recognises and appreciates a great performance.

Advice to others

Don’t quit, stick with it and put the effort in. The results will show!

Interested in joining our growing team?

We are always on the lookout for new talent to join our teams. If you’re hardworking, resilient, driven and committed, a career in recruitment could be for you. To find out more see our live vacancies page.

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After working at Whitehall for a number of years now, I look back and wonder why I didn’t get into recruitment sooner. The company values, team spirit and the atmosphere is what makes Whitehall the place to be. On top of that, the commission structure, company rewards and career progression are second to none and I am excited for what my future holds and the goals I can reach.

Nicola Saxham - Senior Consultant – International (DACH) team

Since I started working at Whitehall, I am the happiest I have ever been in my career. The company really do look after you and I enjoy coming into work every day. The operations team always get included in all the incentive schemes, so no one is ever left out. I cannot wait to see what the future holds for me here at Whitehall.

Keeley Bell – Operations Coordinator

I have worked at Whitehall for a long time now and it has been a pleasure to be part of the company’s continued growth. It is an exceptional place to work, with a family orientated mentality, and you are rewarded for working hard and being dedicated. I have loved my time here so far and look forward to progressing further.

Jason Wood – Credit Control Supervisor

Whitehall has really helped me curate my career into one I can be proud of – starting as an admin assistant,  I was promoted to the Facilities & Senior Administrator after just 18 months! Just recently, I was part of a project to help the company become Carbon Neutral, which is the best news!! The camaraderie of the whole team is wonderful, and I would thoroughly recommend Whitehall to anyone who is looking to kickstart their career into something amazing!

Abbie Elwood – Facilities & Senior Administrator

I joined the company as an entry-level consultant in the newly formed Key Accounts team back in 2010. Throughout those years I have progressed within the company and have had multiple promotions along the way and have never once looked back. At the moment, I’m looking to continue the growth of my team by adding to the current headcount and in supporting their development to help them to achieve their aspirations.

Adam Edgell – Associate Director – Key Accounts Delivery

The environment here is second to none, I am constantly learning and improving thanks to those around me and from the support of my managers. This is a company that rewards hard work and gives you all the tools you need to develop and succeed. I would recommend Whitehall to anyone, from those looking to start their journey into recruitment to those who already have a number of years’ experience as you will be joining a close-knit team and have the opportunity to thrive and work with some of the best in the industry.

Nathan Joseph – Principal Consultant – UK Permanent – ERP & IT Client Development

Since joining Whitehall Resources, they have given me the opportunity to grow and develop from a trainee position. Whitehall Resources is the ideal company if you are looking for career progression.

Kirsty Small – Contracts Administrator

I joined Whitehall with no experience in recruitment or IT and I could barely use a computer myself. Since joining, I have built a career and a joined a family here. I couldn’t be more grateful for the opportunity I have been given and the guidance I have received from my managers and colleagues (friends). With hard work and a bit of tenacity, Whitehall can give you the chance to change your life for the better.

Jacob Lee – Executive Consultant – UK SAP Contracts

I joined Whitehall Resources with zero recruitment experience and a background in pharmaceuticals. Fast forward six years I have been promoted on multiple occasions and can vouch first hand that Whitehall Resources is a great place for career progression whilst having lots of fun along the way. On top of the career available you get to win lots of incentives including holidays abroad and overall, it is a great place to work.

Georgia Pike - Executive CSM - CSM

After joining Whitehall, I have really found myself within recruitment and even achieved rookie of the year! I am continuously learning and growing. I am looking forward to challenging myself in the future and seeing what I can achieve here at Whitehall.

Hannah Pile – Consultant – UK SAP Perm

I joined Whitehall in late 2015 as IT Support Engineer and have now progressed to Team Lead. Whitehall is a fantastic place to work, where hard work and a strong work ethic is rewarded in both Sales and Operations alike.

Dan Appleby – IT Team Lead