Becoming successful in recruitment – Nadia in the spotlight

Life before recruitment

I spent 10 years working at RBS in Asset Finance, I had been through four redundancies and didn’t want to go through another one. Recruitment was an industry I had researched – its appeal was and still is the ability to help people by finding candidates their ideal role and clients their perfect candidate. Obviously, the financial rewards were also of interest.

It was hard to get into recruitment, businesses tend to look for people with experience. My first role was as a 360 consultant for a small IT recruitment agency, consisting of just four people. It was a very tough introduction to recruitment… I had no training. I was basically handed a phone and just had to get on with it. The first six months were very hard, I wasn’t enjoying neither the role or the industry. After some time my position changed from 360 recruiter to resourcer, a role I enjoyed far more. As my confidence grew, I started to build relationships with candidates and clients naturally and moved into a more new business focused position.

Introduction to Whitehall

It was moving to my second recruitment company that led me to meeting a Manager who worked for Whitehall. I was recruiting for Barclays at the time, which fit in with my roots in finance. The company went through a big change in culture, targets and commissions, leaving myself and others uncertain about whether the business was right for us. At that point I spoke to Whitehall, and after a tough four-hour interview, I joined the business in 2013 as a Senior Consultant.


In 2016 I became a Team Lead and 2 further promotions later, I am now Business Manager for our UK IT Permanent ream, responsible for managing and supporting the team’s individual and team targets, coaching, and supporting their development.

One of the key things about Whitehall is that if you want something, you are able to make it happen. If you aspire to progress, the management team support you and set realistic targets to help you do it.


I was working in the SAP team before starting in IT Perm in 2015. Delving into a new market for the business was a challenge, proving to candidates, clients and colleagues that we were capable of being successful. In the first six months I was responsible for a small number of jobs, delivering to them with the best possible service to build on success. There were times when I hit rock bottom and I would need to remind myself of why I began this journey. I wanted to build a reputation for IT at Whitehall and I didn’t want to let anyone down.


I’m proud of how far the IT Permanent team has come since it began in 2015. In that time, I have successfully developed multiple team members to be great 360 recruiters. I have had four promotions since being at Whitehall and I was the first female Sales Manager within the business.

Whitehall gives you the opportunity to drive your own career. If you want to progress the support is there to make it happen. New starters begin their journey with us where they spend their first week being introduced to the company and the fundamentals of their roles. They then receive day to day support from their team leader and manager. Training is continued throughout your career.

For new recruiters

When you’re finding it hard, remind yourself of why you chose to get into recruitment. Whether it was to be able to help people or if it was for the financial rewards, resilience is key to being successful in this industry. The first twelve months are hard but with time it becomes easier, but never easy. It will begin to click into place; every successful placement will push you closer to the next one and when you make those placements the feeling is amazing.

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After working at Whitehall for a number of years now, I look back and wonder why I didn’t get into recruitment sooner. The company values, team spirit and the atmosphere is what makes Whitehall the place to be. On top of that, the commission structure, company rewards and career progression are second to none and I am excited for what my future holds and the goals I can reach.

Nicola Saxham - Senior Consultant – International (DACH) team

Since I started working at Whitehall, I am the happiest I have ever been in my career. The company really do look after you and I enjoy coming into work every day. The operations team always get included in all the incentive schemes, so no one is ever left out. I cannot wait to see what the future holds for me here at Whitehall.

Keeley Bell – Operations Coordinator

I have worked at Whitehall for a long time now and it has been a pleasure to be part of the company’s continued growth. It is an exceptional place to work, with a family orientated mentality, and you are rewarded for working hard and being dedicated. I have loved my time here so far and look forward to progressing further.

Jason Wood – Credit Control Supervisor

Whitehall has really helped me curate my career into one I can be proud of – starting as an admin assistant,  I was promoted to the Facilities & Senior Administrator after just 18 months! Just recently, I was part of a project to help the company become Carbon Neutral, which is the best news!! The camaraderie of the whole team is wonderful, and I would thoroughly recommend Whitehall to anyone who is looking to kickstart their career into something amazing!

Abbie Elwood – Facilities & Senior Administrator

I joined the company as an entry-level consultant in the newly formed Key Accounts team back in 2010. Throughout those years I have progressed within the company and have had multiple promotions along the way and have never once looked back. At the moment, I’m looking to continue the growth of my team by adding to the current headcount and in supporting their development to help them to achieve their aspirations.

Adam Edgell – Associate Director – Key Accounts Delivery

The environment here is second to none, I am constantly learning and improving thanks to those around me and from the support of my managers. This is a company that rewards hard work and gives you all the tools you need to develop and succeed. I would recommend Whitehall to anyone, from those looking to start their journey into recruitment to those who already have a number of years’ experience as you will be joining a close-knit team and have the opportunity to thrive and work with some of the best in the industry.

Nathan Joseph – Principal Consultant – UK Permanent – ERP & IT Client Development

Since joining Whitehall Resources, they have given me the opportunity to grow and develop from a trainee position. Whitehall Resources is the ideal company if you are looking for career progression.

Kirsty Small – Contracts Administrator

I joined Whitehall with no experience in recruitment or IT and I could barely use a computer myself. Since joining, I have built a career and a joined a family here. I couldn’t be more grateful for the opportunity I have been given and the guidance I have received from my managers and colleagues (friends). With hard work and a bit of tenacity, Whitehall can give you the chance to change your life for the better.

Jacob Lee – Executive Consultant – UK SAP Contracts

I joined Whitehall Resources with zero recruitment experience and a background in pharmaceuticals. Fast forward six years I have been promoted on multiple occasions and can vouch first hand that Whitehall Resources is a great place for career progression whilst having lots of fun along the way. On top of the career available you get to win lots of incentives including holidays abroad and overall, it is a great place to work.

Georgia Pike - Executive CSM - CSM

After joining Whitehall, I have really found myself within recruitment and even achieved rookie of the year! I am continuously learning and growing. I am looking forward to challenging myself in the future and seeing what I can achieve here at Whitehall.

Hannah Pile – Consultant – UK SAP Perm

I joined Whitehall in late 2015 as IT Support Engineer and have now progressed to Team Lead. Whitehall is a fantastic place to work, where hard work and a strong work ethic is rewarded in both Sales and Operations alike.

Dan Appleby – IT Team Lead