Becoming successful in recruitment – Nadia in the spotlight
Life before recruitment
I spent 10 years working at RBS in Asset Finance, I had been through four redundancies and didn’t want to go through another one. Recruitment was an industry I had researched – its appeal was and still is the ability to help people by finding candidates their ideal role and clients their perfect candidate. Obviously, the financial rewards were also of interest.
It was hard to get into recruitment, businesses tend to look for people with experience. My first role was as a 360 consultant for a small IT recruitment agency, consisting of just four people. It was a very tough introduction to recruitment… I had no training. I was basically handed a phone and just had to get on with it. The first six months were very hard, I wasn’t enjoying neither the role or the industry. After some time my position changed from 360 recruiter to resourcer, a role I enjoyed far more. As my confidence grew, I started to build relationships with candidates and clients naturally and moved into a more new business focused position.
Introduction to Whitehall
It was moving to my second recruitment company that led me to meeting a Manager who worked for Whitehall. I was recruiting for Barclays at the time, which fit in with my roots in finance. The company went through a big change in culture, targets and commissions, leaving myself and others uncertain about whether the business was right for us. At that point I spoke to Whitehall, and after a tough four-hour interview, I joined the business in 2013 as a Senior Consultant.
In 2016 I became a Team Lead and 2 further promotions later, I am now Business Manager for our UK IT Permanent ream, responsible for managing and supporting the team’s individual and team targets, coaching, and supporting their development.
One of the key things about Whitehall is that if you want something, you are able to make it happen. If you aspire to progress, the management team support you and set realistic targets to help you do it.
I was working in the SAP team before starting in IT Perm in 2015. Delving into a new market for the business was a challenge, proving to candidates, clients and colleagues that we were capable of being successful. In the first six months I was responsible for a small number of jobs, delivering to them with the best possible service to build on success. There were times when I hit rock bottom and I would need to remind myself of why I began this journey. I wanted to build a reputation for IT at Whitehall and I didn’t want to let anyone down.
I’m proud of how far the IT Permanent team has come since it began in 2015. In that time, I have successfully developed multiple team members to be great 360 recruiters. I have had four promotions since being at Whitehall and I was the first female Sales Manager within the business.
Whitehall gives you the opportunity to drive your own career. If you want to progress the support is there to make it happen. New starters begin their journey with us where they spend their first week being introduced to the company and the fundamentals of their roles. They then receive day to day support from their team leader and manager. Training is continued throughout your career.
For new recruiters
When you’re finding it hard, remind yourself of why you chose to get into recruitment. Whether it was to be able to help people or if it was for the financial rewards, resilience is key to being successful in this industry. The first twelve months are hard but with time it becomes easier, but never easy. It will begin to click into place; every successful placement will push you closer to the next one and when you make those placements the feeling is amazing.